Refund Policy
How refunds work for one-time SEO packages, monthly SEO plans and AI receptionist and chatbot plans.
One-time SEO packages
- Full refund if you cancel before we start work.
- Once work has started, completed work isn't refundable.
- If we don't deliver everything listed in your package within 30 days, we refund the part we didn't deliver, or finish it free. Your choice.
Monthly SEO plans
- Monthly plans have a 3-month minimum. After that you can cancel anytime with 30 days' notice before your next billing date.
- We don't refund months that have already started, or partial months.
- If we miss the deliverables listed for a month, we credit or refund the part we missed.
AI receptionist and chatbot plans
- 14-day money-back guarantee on every AI receptionist plan: if you're not happy within 14 days of your first payment, email us and we refund that payment in full.
- After that, plans are month to month. Cancel anytime before your next billing date and you won't be charged again.
- We don't refund months that have already started, partial months, or extra minutes already used.
All services
- Search results are controlled by Google and other search engines, so we can't guarantee rankings, traffic, leads or sales, and refunds are never based on results.
- Backlinks and listings already published on other websites can't be refunded.
- Send refund requests to [email protected]. Approved refunds go back to your original payment method within 10 business days.
Rank Radiantly Team · (866) 571-4320 · [email protected]