AI Chatbot for Business
An AI chatbot trained on your services, service area, hours and FAQs that answers customers 24/7 and sends every lead to your phone.
Try it: this is our own website chat
The assistant below is the same kind of chatbot we set up for clients, trained on our services. Ask it anything about Rank Radiantly.
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The chat window on this page is our own website chatbot, running live, and it is the easiest way to see what we mean. Ask it what we do, or tell it what your business needs, the way a customer would. Ask it whether it is an AI, and it will tell you.
Notice how it behaves: it replies straight away, asks one question at a time, stays on topic, and gathers your name, contact details and what you need so a person can follow up. That is the job your chatbot would do for your customers, set up with your services and your questions in place of ours.
For a small business, that matters because customers rarely show up with their question neatly formed. They want to know if you do a certain kind of job, whether you cover their town, and what happens next. A chatbot that can answer all of that at 11 p.m. is working the hours you can't.
How it works
- 1
We learn your business. You tell us your services, the areas you cover, your hours and the questions customers ask most. We turn that into the information the chatbot answers from.
- 2
We add it to your website. The chat appears on your site in a small window. We handle the setup, and if you also want phone answering, we connect your number and choose a voice at the same time.
- 3
It answers 24/7. Visitors get answers at any hour. When someone leaves their details, you get the lead by text and email right away.
- 4
We review and improve. Each month we read through conversations, find questions it couldn't answer well and update its information.
What it does
Answers questions about your services, area, hours and process, any time of day.
Captures leads: the visitor's name, contact details and what they need, sent to you by text and email.
Stays on your business. It sticks to what we set up, rather than wandering into topics you don't cover.
Hands off gracefully when it doesn't know, by taking details for a follow-up instead of making something up.
Handles 500 chats a month on every plan.
The upgrade: add a phone receptionist. Plenty of customers still prefer to call. Every AI receptionist plan includes this chatbot and adds a receptionist that answers your phone 24/7 in a natural ElevenLabs voice. It captures callers' details the same way, and on Pro and Business it also books appointments, transfers live calls during business hours and sends emergency alerts. Call (866) 571-4320 to hear it. If the chat is all you need, the Website Chatbot plan covers it without phone answering, and you can move up to a receptionist plan whenever you are ready.
How it differs from old-style chatbots
You have probably used chatbots that offer four buttons and fall apart the moment you type a real question. Those bots follow a fixed decision tree. If your question isn't one of the options, you are stuck, and you close the window.
An AI chatbot reads what the visitor actually wrote and replies in normal language. Someone can type "my AC is making a clicking noise, do you come out on Saturdays and do you cover the north side?" and get a sensible answer to all three parts. That makes it far more useful for small businesses, whose customers rarely phrase questions the way a menu expects.
The trade-off is that an AI needs clear boundaries. Left to itself, a general AI model will happily answer questions it knows nothing about. That is why we don't just switch one on and walk away:
- It answers from your information. We set it up with your real services, area, hours and policies.
- It has limits. We tell it what not to discuss, such as prices you haven't approved, medical or legal advice, or anything outside your business.
- It admits gaps. When it doesn't have an answer, it says a person will follow up and takes the visitor's details.
- We check its work. Every month we read conversations and correct anything it got wrong or answered poorly.
The result is a chatbot that sounds natural but stays grounded in what is true about your business.
Plans and pricing
Month to month, no setup fee, with a 14-day money-back guarantee on every receptionist plan.
Lite
$97 /month
100 call minutes a month (about 1 to 2 calls a day)
Extra minutes $0.35 each
- 24/7 call answering in a natural ElevenLabs voice
- Lead capture
- Text and email alerts
- Recordings and transcripts
- The website chatbot (500 chats a month)
- A standard script filled in with the business's details
Starter
$197 /month
300 call minutes a month (about 4 to 5 calls a day)
Extra minutes $0.30 each
- Everything in Lite
- A script written for the business
Pro
$347 /month
800 call minutes a month (about 10 to 15 calls a day)
Extra minutes $0.30 each
- Everything in Starter
- Appointment booking into the client's calendar
- Live transfer to the owner during business hours
- Emergency alerts
Business
$597 /month
2,000 call minutes a month (about 25 to 35 calls a day)
Extra minutes $0.30 each
- Everything in Pro
- Up to 2 numbers or locations
- English and Spanish
- Priority support
Website Chatbot only
$67 /month
No phone answering
- AI chatbot trained on the business's services, service area, hours and FAQs
- 500 chats a month
- Every lead sent by text and email
- No setup fee, month to month.
- 14-day money-back guarantee on every receptionist plan.
- Spam and robocalls are ended in seconds.
- Need more than 500 chats a month? Contact us.
Hear it live: call (866) 571-4320.
Who it's for
An AI chatbot helps any small business whose customers have questions before they are ready to call or book.
- Contractors and home services whose visitors want to know "do you cover my area?" and "do you do this kind of job?" before picking up the phone.
- Clinics and wellness practices that get the same questions about new patients, hours and parking every day. We set the chatbot up so it doesn't ask for health details.
- Law firms that want to capture a potential client's contact details and the type of matter, day or night.
- Restaurants and hospitality answering menus, hours and reservation questions.
- Any service business that gets website traffic but few enquiries, and suspects visitors leave with unanswered questions.
If you also miss phone calls, the same setup extends to an AI receptionist on your phone line.
Industry pages: Restaurants, Real estate, Home services, Med spas, SaaS, Law firms, Dentists.
Frequently asked questions
Want to hear it first? Call (866) 571-4320.
Will people know they are talking to a bot?
Yes, if they ask, and we think that is how it should be. The chatbot writes in plain, friendly language, but it never claims to be a person. If someone asks, it says it is an AI assistant.
What does the chatbot know about my business?
What we set up with you: your services, service area, hours, how your process works and your common questions. It answers from that information rather than guessing, and when it doesn't know, it takes the visitor's details so you can follow up.
What happens if I get more than 500 chats a month?
Each plan includes 500 chats a month. If you need more than that, contact us and we will work out an option that fits.
Can I cancel?
Yes. All plans are month to month with no setup fee. The receptionist plans also come with a 14-day money-back guarantee.
Is it the same AI as the phone receptionist?
They are built from the same information about your business, so a visitor who chats and a caller who phones get consistent answers. Every receptionist plan includes the chatbot, so you can add phone answering later without starting over.
Can the chatbot book appointments?
The chatbot captures the visitor's name, contact details and what they need, and sends it to you by text and email. If you want appointments booked automatically, the Pro and Business receptionist plans book calls straight into your calendar.
Related
- AI Chatbot for Your WebsiteAdd an AI chatbot to your website that greets visitors, answers questions and captures leads while you work. Set up and trained for you in a few days.
- Customer Service ChatbotA customer service chatbot that answers common questions about hours, services, bookings and policies instantly, and hands anything else to your team.
- AI Receptionist for Small BusinessAn AI receptionist that answers every call 24/7 in a natural voice, captures leads, books appointments and texts you the details. Plans from $97 a month.
Put an AI chatbot to work on your business
Tell us about your business and how many calls you get. We set everything up and you can hear the receptionist first by calling (866) 571-4320.